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Retail customers, who return an undamaged product within two weeks of receipt in the original, unopened, undamaged box, will receive a refund of the original purchase price less shipping/handling costs.
If the product is damaged in any way, neither the purchase price nor shipping charges will be refunded, whether purchased by check, cash or credit card, and the product shall be posted back to the customer.
If the product has been opened and the customer desires to return the product within 2 days receipt of the product, the customer may return the product via Fed Ex, UPS or Certified Mail to Radar Detector Technology. The customer is responsible for return shipping costs and proof of receipt. Radar Detector Technology shall refund the retail price less the initial shipping costs to the customer and 10% of the retail price, which accounts for handling, testing, repacking and restocking of the product. If any damage is found, no refund shall be provided, and the product shall be posted back to the customer.
Original (or legible copy) of purchase receipt must be provided stating name of product & date of purchase. The receipt must show the product was purchased directly from Radar Detector Technology.
Distributors and Stores (Corporate, incorporated or proprietor) may return undamaged, unopened products within 30 days of receipt on a 1 for 1 exchange of the same product.
Distributors and Stores (Corporate, incorporated or proprietor) are responsible for providing proof of return. It is suggested that Fed Ex, UPS or certified mail is used for returns to Radar Detector Technology. Radar Detector Technology is not responsible for products lost without proof of receipt by Radar Jammer Technology. Radar Detector Technology is not responsible for any shipping charges to exchange products.
Radar Detector Technology provides the following warranty on its products:
The Phantom RCD™ have a warranty on parts and labor for 90 days from purchase date. All other products are offered with a 12 month warranty from purchase date on parts and labor.
Shipping is the expense of the customer, distributor or store. Radar Detector Technology reserves the right to repair defective warranty equipment or to replace the equipment with a new product.
All products are purchased COD (collect on delivery with certified funds) or with electronic bank transfer on day of shipment.
If TT funds are made, customer is responsible for bank fees at their financial institution, while Radar Detector Technology is responsible for fees at our financial institution.
We have contracted with Overture services, Inc. ("Overture") to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. Where authorized by us, Overture may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. No personally identifiable data is collected by or transferred to Overture.
For more information about how the information collected by Overture is used, please see Overture's privacy policy at http://www.overture.com/d/USm/about/company/ccprivacypolicy.jhtml. |
